Doctors need to communicate with relatives of patients more openly when their loved ones are in Hospital.
Some recent NHS statistics found that around 15% (28,353) of complaints in 2017-18 were about communication and a further 10% (19,026) were about staff attitudes, values and behaviour.
Family involvement can have real benefits like improving the quality of care, efficient discharge and reducing complaints. Anyone who is away from a loved one would appreciate some kind of update and information and more dialogue from Doctors ,Consultants and Nurses.
Time should be set aside for families to speak to Doctors maybe unrestricted visiting times would allow families to speak to them whilst seeing patients on ward rounds.
Do you agree with this? Does your experience back this up?
Any thoughts and experiences which you would wish to share?