Patients, Service Users and Carers and Health and Social Care Professionals Can we help deliver better care for all in the North East & Cumbria?

9.30 Register and coffee

10.00 Introductory welcome & remarks Chair NESCHA

10.05 – 10.30   Dr Richard Fitton – Engaging Patients to improve patient safety – the role of access       to health and care records in making care safer

10.30 – 10.35  Questions

10.35 – 10.55 The use of Digital Health within Care Homes – Catherine McShane, Health Call Solutions

10.55 – 11.00   Questions

11.00 – 11.15  Brief break – refreshments and networking

11.15 – 11. 35 Involving patients, the public and communities in health and care research

Alex Bevin-Nicholls, Patient and Public Involvement and Engagement (PPIE) Manager

NIHR Research Support Service Hub delivered by Newcastle University and Partners

11.35 – 11.40 Questions

11.40 – 12 noon Speaker Panel


12 noon Lunch and networking


The afternoon programme focuses on how we can reduce inequalities in access and outcomes in health and care through delivering care in and with local communities


1.15 – 1.20 Intro to pm session

1.20 – 1.40 The role and value of Community Pharmacy in supporting local communities and addressing Health Inequalities – Mohammed Omar Sarwar, Pharmacist Manager & Newcastle Inner West PCN Lead – Omar Healthcare Ltd.

1.35 – 1.40 Questions

1.40 – 1.55– An antipodean perspective on health inequalities and diversity Ian Vickers  Community Pharmacist from New Zealand

1.55 – 2.00 Questions

2.00 – 2.15 Making a health pledge – introducing a concept launched by a patient leader, Ingrid Brindle in Hyde, Cheshire in 2014. Ingrid sadly died in 2022 but we hope to capture some of her colleagues passion and enthusiasm in our conference, see:

2.20 – 3.00 Panel and close

The event is free of charge to all patients and carers. Staff working in health and care organisations will be asked to pay a nominal fee of £8 (also £3 discount if attending only am or pm)

Bookings can be made at:

Register for this event

Event details

Event date: 08/11/2023
Time: 0930-1500
The Glebe , Murton , Co.Durham

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