We will shortly be sending an email to all of our members and ask them to click on a link to very quickly answer a couple of questions. The results will be kept secure, along with all email addresses, in order to comply with GDPR. Questions and emails will usually be no more than 2 per month. Personal details and phone numbers will not be shared with any other party. You can choose to answer questions or not and answer by clicking on the link in email or you may be sent the link to questions through your mobile phone ( noting that no phone numbers will be shared with anyone else).
The engagement tool as we call it, will help us to get views from people around the North East who are passionate, like us, about the quality of health and social care services and meeting the needs of people who use services, patients and their carers, in the best way possible. We also hope to share best practice, especially in participation. In the first instance we will be asking about the topics which you feel should be discussed and presented on, in one of our popular forums.
Questions are answered in only seconds, and, when questions ‘close’ after say a few days, everybody will be notified of the results, and what we are going to do as a result.
This tool will enable us to hear from those unable to attend meetings for numerous reasons ( work, disability, caring responsibilities and more ) but who have views that should be taken into account.
Whilst we have made it very easy to answer single questions, perhaps once or twice a week, and we hope you will do so, you are free to ignore questions or delete the app, but we are confident that you will see the growing benefits of being so engaged.