News

CQC New Public Engagement Strategy published

Date: 2nd November 2017
http://www.cqc.org.uk/publications/public-engagement-strategy-2017-21

CQC  plan to focus on the following four priorities over the next four years.

  1. Working with organisations that represent people who use services to help improve the quality of care
        2. Encouraging people to share their views and experiences of care with us, improving the way we use this information and reporting on the action we take
        3. Producing and promoting simple, clear and concise information for the public that explains what good care looks like and supports people to make decisions about services

      4. Improving the way we work by involving and engaging the public in our policies, plans and processes

These have been produced after consultations and there is more detail – we hope to start a blog on this strategy soon

 

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