The Chief Inspector of General Practice highlighted two areas of outstanding practice . Firstly the ethos of ‘patient safety first’ and secondly ‘comprehensive systems for the monitoring of service delivery’ .
The idea of online consultations will help people who need to talk to a GP sooner rather than later. An article is below
http://digitalhealthage.com/online-gp-provider-receives-good-rating-by-cqc/
Link to Push Doctor
Video intro https://youtu.be/6rLS5YA1qJg
And a competitor Babylon
https://www.babylonhealth.com/
If you have any thoughts on these approaches we would like to hear from you – email info@nescha.org
Interviewed by Matt Bailey at 7.10am on 29th July about NESCHA views on imminent Andy Burnham announcement later that morning. I was greatly encouraged by his feedback ( he said it was interesting and ran over time!) and wrote the paper attached.
I never dreamt that one day I would be living the system!.
Sadly Robert my co-author , died when I was in hospital some years ago but my wife visited daily and then she lived with a diagnosois mixed dementia for over four years, was admitted to hospital last October and, following a rapid discharge to a care home, died peacefully in December .
Despite a professional background in social work and years spent working on improving health and care systems, nothing fully prepares you for living that experience. It brought into sharp focus both the compassion of frontline staff and the frustrations families can face when services are not as joined-up or consistent as they should be.
NHS de-frazzle new book and brilliant review