This report is a must read for anybody who works in social care or health, or has experienced or had contact with these services, especially, but not exclusively, with regard to older people.Evidence has been gathered from around the country and illustrated with case studies, some of which might have been right out of our members’ personal experiences. The clarity of the report is excellent with so many key issues addressed with so many examples of how so many real workers and effective leaders can and do, make a real difference. Furthermore its not not all about shortage of resources but about using resources evermore effectively as we must with a growing older population.
Sir David Behan, who so many of our members know from his work in Cleveland, is retiring from the CQC very soon. This report is a marvellous testament to all he has achieved in the CQC though, without doubt, he will be frustrated that so many can’t operate with the best practice the report identifies.
We urge you to read the report in full and encourage you to to comment to CQC and invite you to comment in our blog
http://nescha.org/blog/beyond-barriers-new-cqc-report-about-older-people-care-and-health/
Interviewed by Matt Bailey at 7.10am on 29th July about NESCHA views on imminent Andy Burnham announcement later that morning. I was greatly encouraged by his feedback ( he said it was interesting and ran over time!) and wrote the paper attached.
I never dreamt that one day I would be living the system!.
Sadly Robert my co-author , died when I was in hospital some years ago but my wife visited daily and then she lived with a diagnosois mixed dementia for over four years, was admitted to hospital last October and, following a rapid discharge to a care home, died peacefully in December .
Despite a professional background in social work and years spent working on improving health and care systems, nothing fully prepares you for living that experience. It brought into sharp focus both the compassion of frontline staff and the frustrations families can face when services are not as joined-up or consistent as they should be.
NHS de-frazzle new book and brilliant review