We have all experienced, or are currently experiencing, or, being service users, carers or patients, and sometimes all of these.
We are all volunteers who are driven by our values and principles, chiefly of confidentiality and trust, to do what we can to improve the quality of services that we, and others, receive now and in the future. We know, for example, that many people in care homes, both residents, relatives and the staff themselves at times, and some supported as individuals in the community, seldom have a significant voice and we aspire to assisting them.
We seek to achieve our aims by listening to our members’ views and collaborating with the organisations they represent, and by using what we hear in our extensive networks, to help articulate and influence the shape and quality of services.
We ensure that we do not share any confidential information from other organisations.
Our members will respond to calls for advice and guidance and support from individuals and organisations. Safeguarding issues will have to be referred to the appropriate bodies but support will be given.
Latest newsletter and some incentives for sharing experiences
A survey by the Patients Association
We have recently been awarded £9,900 by the Lottery
...we need action to help CARE - not the NHS and oh ..........social care
- see the 'love letter' in the Roy Lilley article too
Perfidious Lover - an article about why the NHS needs social care
Ruby Marshall founder Chair of NESCHA passed away on Friday
Our 3rd conference looked at the latest developments, best practice and emerging issues, using a range of speakers. The conference appealed to those using or working in social care and health, and the related voluntary sector.